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Remove the SurfStatsLive Installation Folder
Ensure that the SurfStatsLive Reporting Service installation folder (default c:\Program
Files\SurfStatsLive for V2.3.0.0 and earlier; c:\Program Files\SSLive<Version> for V2.4.0.0
and later) has been removed. If not remove it using Windows Explorer.
Remove the Virtual Web Server
If you don’t need the Virtual Web Server (or Virtual Directory used on a Virtual Web Server)
created by the previous installation, you can remove it from Windows Control Panel –
Administrative Tools - Internet Services Manager. If you are planning to reinstall it is
recommended to remove the Virtual Web Server.
Quick Server Administration
After installation open a web browser and type the URL (of the virtual web server that was
created or chosen during installation) in the address bar (or select SurfStatsLive from the
SurfStatsLive program group on the server).
On the SurfStatsLive default web page click the Log in hyperlink to go to the Login Screen.
Type a username, password and select the user type as Server Administrator. If validated by
domain specify the username in the format Domain\UserName. If validating locally, only
specify the username.
Problems logging in? Does the user account you tried to log in with belong to the chosen group
specified in the Global Setup Application if you did not specify SurfStatsLive as the
authentication method (on the Authentication tab)? Also the username and password are case-
sensitive.
To create profile groups, profile administrators and site profiles you can use the SurfStatsLive
administrative scripts OR profile editing screen on the Profiles tab. Scripts are useful especially
when creating a large number of profile groups and profiles.
To use the scripts do the following: In the SurfStatsLive Server Administration web interface
(Profile Groups tab) click the Generate IIS Server Script link on the left, select \\Localhost
from the list of servers. You can also change the name of the script file (if required). Click the
Generate Export Script link. This will create a script file containing profile groups and profiles
based on the IIS configuration of the computer on which SurfStatsLive is installed. Examine
the file (which is created on the server running SurfStatsLive) and edit the file as required. The
following commands are normally present in the file:
AddGroup – which adds a profile group.
AddProfAdmin – which makes the specific user the profile administrator for the profile
group. Each profile group can only have one profile administrator. No need to create an
account for profile administrator anywhere else.
AddProfile – adds a profile to the specified profile group.
The text file created provides more information about the syntax of the commands.